Shipping policy

Shipping Policy
Last updated: October 2026

Free Shipping on Every Order
We offer free tracked shipping on all PeakFlex orders with no minimum purchase required.

Processing Time
Orders are processed and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day. You will receive a shipping confirmation with tracking once your order ships.

Estimated Delivery Times
- United States: 6–12 business days
- Canada: 8–14 business days
- United Kingdom & Europe: 8–16 business days
- Australia & New Zealand: 10–18 business days
- International: 12–20 business days depending on destination

These are estimates, not guarantees. Occasional delays may occur due to carrier conditions, customs processing or peak periods.

Tracking Your Order
A tracking number is emailed once your order ships. Allow 24–48 hours for tracking to activate. If tracking has not updated after 5 business days, contact us at support@clickcraftventures.net before initiating any dispute and we will investigate promptly.

Lost or Delayed Packages
Email support@clickcraftventures.net with your order number and we will investigate immediately. Confirmed lost orders receive a free replacement or a full refund.

Free Exchange Shipping
Shipping on size exchanges is free. Email us and we will arrange everything at no cost to you.

Customs and Import Duties
International orders may be subject to import duties charged by your country's customs authority. These fees are the responsibility of the customer.

Questions? Email support@clickcraftventures.net