Contact information

Contact Us

Real people, not bots. If you have a question before or after your order, we'll help you personally.

Email
support@clickcraftventures.net

Business Hours
Monday to Friday · 9:00 AM – 5:00 PM EST
All enquiries are handled by email for faster, trackable responses.

Please include your order number for the fastest response. We handle:
- Sizing and fit questions
- Free size exchanges
- Order status and tracking
- Refund requests (30-day guarantee)
- Dial adjustment and wearing advice
- Damaged or faulty items
- Washing and care questions
- Shipping and delivery concerns

About the PeakFlex Dial Lock Knee Sleeve
PeakFlex is a compression support sleeve built around four systems working together: a precision dial that lets you adjust compression in seconds without removing the sleeve, a silicone patella gel pad that cushions around the kneecap, dual flexible spring stabilisers down both sides for lateral support, and silicone grip bands at the top and bottom so it stays exactly where you put it. Slim enough to wear under trousers, and it fits either knee. Available in sizes S to XL.

Sizing: Measure around your leg 4 inches (10 cm) above the centre of your kneecap, standing with the leg straight. Use the size finder on the product page. Between sizes? Size up — the dial fine-tunes from there, and exchanges are free.

Wearing it: Set the dial so it feels supportive but comfortable. You should be able to bend your knee fully with no numbness or tingling. Release the dial immediately if you feel either.

Care: Hand wash in cool water with mild soap, air dry flat. Do not machine wash or tumble dry.

Please note: PeakFlex is a general-purpose support sleeve, not a medical device. It is not intended to diagnose, treat, cure or prevent any condition. Consult a healthcare professional before use if you have a knee injury, a diagnosed condition, or are recovering from surgery.

We aim to respond to every message within 24 hours on business days.